4 | Minute Read
It may not be the first thing you think of when starting an email marketing campaign, but configuring Custom Subdomain Authentication should be your priority.
This helps your campaign in various ways, and without it, you can be certain that it’s not reaching its full potential.
A subdomain (e.g. subdomain.mycompany.com.au) is better for branding and improving subscriber confidence. If, for whatever reason, you decide to move to a different email service, later on, you will have control of your subdomain.
Subdomains will be what people see in the web address bar when:
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Viewing a web version of an email
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Answering a survey
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Accessing the links in an email
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Subscribing to a mailing list
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Accessing a subscription preference centre
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Viewing/Publishing a landing page
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Registering for an event
Six Reasons You Should Use a Subdomain
1. Delivers Emails into More Inboxes
Internet Service Providers such as Yahoo, Google and Microsoft aim to protect their users from spam and malicious email content by flagging when an email is unauthenticated and sending it to a different folder.
They do this using DKIM and SPF processes, so if your domain isn’t authenticated, you can feel confident that it won’t pass those tests.
Why is DKIM, SPF and DMARC and why should I care?
Subdomains help manage email deliverability by segregating marketing emails from your primary domain. This prevents marketing activities from impacting the reputation of your main domain in case of email issues like high bounce rates or spam complaints.
By authenticating your domain, you are ensuring that your emails are delivered directly to the inboxes of more of your subscribers or target audience, enhancing your chances of a successful campaign.
2. Increased Recipients Trust In Your Brand
A subdomain allows your emails to come from a domain that is closely associated with your brand (e.g., emails from newsletter.yourcompany.com rather than a third-party provider).
This improves the professional appearance and ensures consistency in stakeholder communication. Most consumers instantly trust an authenticated domain address more than one that is not, as the former does not mention the webmail providers or ESP in the name.
When an email lands in their inbox, they can immediately see where it is coming from and that will determine how they view your brand overall.
It gives your brand a more refined, professional touch that your audience will learn to trust.
3. Protects The Name of Your Company and Your Transactional Emails
If you use an unauthenticated email address for long enough, chances are that they will be flagged by recipients as spam.
If this happens enough times, your company’s address can get completely blacklisted.
This is not only a nightmare for your campaign as a whole, but for emails that you are required to send to customers, such as transactional information.
When you set up custom subdomain authentication, this rarely occurs as people are less inclined to report your emails to begin with.
4. Boosts Open and Engagement Rates
This is what an email marketing campaign is about. You want more people to open the email, read it, and become interested in your products or services and communications..
Without custom subdomain authentication, the process is a whole lot more difficult. Get authenticated and remove those road blocks to see your email campaign reach new heights.
A subdomain also allows for more detailed tracking of email performance without affecting your primary domain’s SEO or analytics. This data helps refine your stakeholder communication plan, particularly for campaign optimisation.
5. Mitigating Risk of Blacklisting
If you send marketing emails through your primary domain and they trigger spam filters, your entire domain’s reputation can be affected. Using a subdomain isolates this risk, ensuring that communicating with stakeholders via other channels remains unaffected even if marketing emails face issues.
6. Testing and Flexibility
A subdomain allows you to experiment with email campaigns, list segmentation, or different communication strategies without affecting your primary domain.
This is valuable when adjusting your stakeholder communication plan or testing email performance with various stakeholder groups.
Harness the Power of Email Marketing and Automation
It’s one thing to commit to a piece of software that has all the functionality and features you desire, but it’s another thing completely to find software that stores your data legally and securely. Is your business currently using email as part of your marketing strategy? Do you need help with the creation and automation of your emails, or would like to increase engagement?
Here at Swift Digital, we can help you with your email marketing by providing tips on email marketing best practices to make your email campaign a success!
The Preferred Email, Events and SMS Automation Software For All Australian Government Departments
Swift Digital’s templates help you effortlessly create stunning emails and events communications using our drag-and-drop email and event builder.
You can raise engagement with embedded images, videos, polls, article feedback, and emojis and schedule messages to send at the right time.
Government departments’ unique marketing requirements are covered with Swift Digital, and full compliance with all anti-spam and privacy laws is guaranteed. Swift Digital is also ISO 27001 certified.
Swift Digital is Australia’s leader in marketing automation software and event management working with organisations like the NSW Government, ATO, and companies like Westpac Bank and Qantas.
Find out why we’re the Australian government department’s number one choice for their professional communications and events.
To find out how your business can get the best out of Swift Digital’s platform, contact our team today.
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