Stakeholder Communication & Internal Communications
Australian Local Government
Internal communication and stakeholder management platform for local councils, regional councils, local government, municipalities and shires.
Internal Communications and Stakeholder Comms is easier with Swift Digital.
Local governments and councils have been using Swift Digital for over 15 years to create professional employee communication and to integrate their stakeholder and internal communications.
Internal Communications and Stakeholder Comms is easier with Swift Digital.
Local governments and councils have been using Swift Digital for over 15 years to create professional employee communication and to integrate their stakeholder and internal communications.
Stakeholder Comms Plan Template
When it comes to managing stakeholders, a Stakeholder Communication Plan is a must.
Download yours today!
Download Template
Swift Digital is the Australian all-in-one stakeholder and internal communications platform that helps keep your employees and local government stakeholders informed, connected and engaged.
Reach. Connect. Engage.
Whether you’re building sophisticated drip campaigns, planning a series of events, or crafting regular monthly newsletters, all the automation tools you need are at your fingertips with the Swift Digital platform.
Engage
Regularly and seamlessly connect with your stakeholders
Performance
Increase enrolment rates from campaigns
Automate
Easily develop automated and engaging email campaigns
Nurture
Keep employees & stakeholders up to date with newsletters
Branded
Connect using stunning custom-designed and branded templates
Efficiency
Free up time for other marketing activities
See How Local Government Uses Swift Digital
Australian Hosted
All data held within the Swift Digital local government communications platform is stored in Australian data centres. This makes the Swift Digital platform APP Compliant and supports State and Federal Government customers.
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Safe and Secure
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Australian Hosted
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Enterprise Infrastructure
Loaded With Easy To Use Features
A communications solution that encompasses strong, simple and easy to use automation features across multiple local government communication channels.
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Unlimited Training
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Local Live Support
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Easy Reporting and Analytics
Packed to the rafters with government stakeholder management features
Government Stakeholder Management Best Practices
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Personalise communications and segment your audience
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Use more eye-catching templates using images, video, maps, etc.
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Create more-engaging copy
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Optimise subject lines
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Build sophisticated drip campaigns based on action (or inaction)
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Connect easily with your preferred social media channels
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Enhance use of links
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Keep a regular schedule for newsletters
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Automate more emails to save time
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Optimise email display on mobile as well as desktop
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Run more A/B tests to see what’s working best – and what’s not
Automation
Engage more – without more time & effort
Our stakeholder management platform is designed for the Australian government and other government agencies and is optimised to help you manage your communication in local government more effectively.
Set and forget!
By automating campaigns, email programs, and SMS campaigns, you get your messages out there to the right people consistently, with the desired impact, and without eating into your time.
Date Triggers
Set automated emails and SMS messages based on date
Seven days after registering
Send “Welcome” email
Behavioural Triggers
Send automated emails and SMS messages based on behaviour
If “Welcome” email is unopened
Send “Welcome” SMS
Build User Journeys
Build user journeys with unlimited paths, actions, and milestones
- Build unlimited paths with various triggers to send email and SMS campaigns.
- Set triggers to occur at any variable, from immediately to hundreds of days later.
- Assign data conditions to triggers that must be met for campaigns to be sent.
- Run, pause, edit, and clone campaign journeys at any time.
Not just an email marketing system – an integrated local government stakeholder engagement platform
We also provide comprehensive tools for: event management, landing pages, surveys, SMS, automation, engagement scoring, and more.
These tools all integrate seamlessly with your CRM software.
Your local government communications plans and marketing campaigns can be handled from one central, secure hub, managed by data servers right here in Australia!
If necessary, this will be covered in our initial discussion – and each tool can be included in your demo.
Frequently Asked Questions About Swift Digital's Local Government Stakeholder Communication & Internal Communications
What makes Swift Digital the best choice for local governments?
Data security is a top priority for local government communication strategies, and Swift Digital is committed to providing the highest level of enterprise security. Unlike many other platforms, Swift Digital stores data within Australia, which ensures that data is protected under Australian laws and regulations. It is also important to note that Swift Digital is government accredited, meaning that the platform has undergone rigorous testing and certification to ensure that it meets the high standards set by the Australian government.
Swift Digital also has a long track record of being used by local governments and affiliated organisations, demonstrating the platform’s reliability and effectiveness in meeting the unique needs of local governments. Many organisations have successfully used Swift Digital to communicate with their stakeholders in local government and other constituents, manage events, and conduct surveys.
What sort of stakeholder management features are able to be utilised by local governments?
Swift Digital offers a comprehensive suite of tools and features specifically designed for implementing local government communications strategies, including:
- Dynamic calendar lists based on existing event data ensuring that stakeholders are always up-to-date with the latest information about events and can easily find the information they need.
- Rules and dynamic content. With this feature, local governments can set rules on content blocks to restrict visibility by mail group, data, or behaviour. This allows local governments to tailor their communications to specific groups of stakeholders and ensures that sensitive information is only visible to those who need to see it.
- Sharing functions that provide readers with the ability to share an entire email or individual article on social networks, making it easy for stakeholders to share important information with their networks while also maximising local government stakeholder engagement.
- Automatic issuance of welcome emails when a designated mail group is joined, ensuring that new stakeholders receive a warm welcome and have access to the information they need to get started.
- Archive tools which provide readers with a link to access and review post publications, enabling stakeholders to access important information from previous communications.
Who are some local government clients of Swift Digital?
As an Australian owned and based company, Swift Digital has a long-standing history of working with a diverse range of clients, including local government bodies across the country. Some of the local government clients that Swift Digital has worked with include the Sunshine Coast Council, Hobsons Bay City Council, and the City of Port Phillip. In addition to local government clients, Swift Digital has also worked with state governments such as the NSW government department of Trade & Investment, Customer Service NSW, and the Tasmanian Government of Premier and Cabinet.
To find out more about the quality of service and effectiveness that Swift Digital’s clients have experienced with our local government communications platform, read our testimonials here.
What sort of tools does the Swift Digital Platform Offer?
Swift Digital Platform offers a wide range of versatile, easy-to-use and highly customisable tools to meet the specific needs of different organisations. Some of the key tools offered by Swift Digital Platform are:
- Government Internal Communications: Swift Digital Platform provides a range of internal communications tools to help organisations keep their employees informed and engaged. These tools include internal newsletters SMS and internal surveys. ,Government Marketing Automation: With Swift Digital Platform’s marketing automation tools, organisations can streamline their marketing efforts and improve the effectiveness of their campaigns. These tools include lead scoring, drip campaigns, and personalised content to help organisations reach their target audience more effectively.
- Event Management: Swift Digital Platform’s government event software and management tools make it easy for organisations to plan, manage, and promote events. These tools include event registration, ticketing, reminders, and post-event surveys to help organisations get the most out of their events.
- Email Marketing: Swift Digital Platform’s email marketing tools provide local governments with the ability to design and send responsive emails. These tools include email templates, A/B testing, and real-time analytics to help organisations measure the success of their campaigns.
- SMS: Swift Digital Platform’s SMS tools enable organisations to send personalised text messages to their audience. These tools include SMS templates, personalisation options, and real-time analytics to help local government organisations optimise their SMS campaigns.
- Surveys: Swift Digital Platform’s survey tools enable organisations to design and send custom surveys to their audience. These tools include a range of question types, skip logic, and reporting options to help organisations get the feedback they need to make informed decisions.
Where Can I Learn More?
Scroll down to request a demo with us.
