[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/swiftdigital.com.au\/sending-the-right-event-confirmation-email\/#Article","mainEntityOfPage":"https:\/\/swiftdigital.com.au\/sending-the-right-event-confirmation-email\/","headline":"Event Confirmation Email – Are you sending the right one?","name":"Event Confirmation Email – Are you sending the right one?","description":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]Your registrant has clicked \u2018confirm\u2019, registration has gone through,...","datePublished":"2017-07-20","dateModified":"2024-02-08","author":{"@type":"Person","@id":"https:\/\/swiftdigital.com.au\/author\/sw1ft\/#Person","name":"Swift Digital","url":"https:\/\/swiftdigital.com.au\/author\/sw1ft\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/d798749f30425bff04d5ff357ac6dba94e073a4a8083725dfb894f9d04f4c5ee?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/d798749f30425bff04d5ff357ac6dba94e073a4a8083725dfb894f9d04f4c5ee?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Swift Digital","logo":{"@type":"ImageObject","@id":"https:\/\/swiftdigital.com.au\/wp-content\/uploads\/2023\/05\/logo.png","url":"https:\/\/swiftdigital.com.au\/wp-content\/uploads\/2023\/05\/logo.png","width":300,"height":302}},"image":{"@type":"ImageObject","@id":"https:\/\/swiftdigital.com.au\/wp-content\/uploads\/2017\/07\/eventConfirmation.jpg","url":"https:\/\/swiftdigital.com.au\/wp-content\/uploads\/2017\/07\/eventConfirmation.jpg","height":195,"width":431},"url":"https:\/\/swiftdigital.com.au\/sending-the-right-event-confirmation-email\/","about":["Event Management","Marketing Automation"],"wordCount":1105,"articleBody":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text]Your registrant has clicked \u2018confirm\u2019, registration has gone through, and they\u2019re excited to attend your event. In all but a few cases, they\u2019ll be expecting an event confirmation to hit their inbox straight away. Depending on your event setup, there\u2019s several different event confirmation emails they might be expecting.Are you sending the right event confirmation email?[\/vc_column_text][divider line_type=”No Line”][vc_custom_heading text=”Sending Event Confirmation Emails For Free Events” font_container=”tag:h2|text_align:left|color:%23000000″ google_fonts=”font_family:Dosis%3A200%2C300%2Cregular%2C500%2C600%2C700%2C800|font_style:400%20regular%3A400%3Anormal”][divider line_type=”No Line”][vc_column_text]Free events are very straightforward. In most cases, you\u2019ll want to let your registrants know that they\u2019re definitely on the list by sending a standard confirmation email in the form of a ticket. This might include the event details for future reference, a calendar appointment, and any other information you might need to share.[\/vc_column_text][divider line_type=”No Line”][vc_custom_heading text=”Sending Event Confirmations For Free Events with Offline Payment” google_fonts=”font_family:Dosis%3A200%2C300%2Cregular%2C500%2C600%2C700%2C800|font_style:400%20regular%3A400%3Anormal”][divider line_type=”No Line”][vc_column_text]Paid events introduce an invoice to the mix. This goes out to the registrant immediately, letting them know that their registration was successful and providing them with the necessary information to make an offline payment. Once you can verify payment has been made, send out a ticket to confirm their place at your event.[\/vc_column_text][divider line_type=”No Line”][vc_custom_heading text=”Sending Event Confirmations For Paid Events with a Payment Gateway” google_fonts=”font_family:Dosis%3A200%2C300%2Cregular%2C500%2C600%2C700%2C800|font_style:400%20regular%3A400%3Anormal”][divider line_type=”No Line”][vc_column_text]If your registrants can only make online payments, then a combined ticket and receipt might be the way to go. This provides the registrant with a receipt for the payment they\u2019ve just made, and a confirmation of registration, all in one. This is neater than sending an invoice then following up with a ticket a moment later, since they\u2019ve already made their payment online. The receipt section of the template will be a simplified version of a standard invoice, as there\u2019s no need for bank deposit or cheque details.Think about registration from a user perspective. Step through the process and consider the information you are provided at each point. Your registrants should be able to take the next step with ease \u2013 be it making a payment or just eagerly anticipating the event.[\/vc_column_text][divider line_type=”No Line”][vc_custom_heading text=”Have you implemented an Event Marketing plan into your campaign?” google_fonts=”font_family:Dosis%3A200%2C300%2Cregular%2C500%2C600%2C700%2C800|font_style:400%20regular%3A400%3Anormal”][divider line_type=”No Line”][vc_column_text]Here at Swift Digital\u00a0we can help you step by step to create a successful event with our Event Management Handbook as well as manage your campaign from start to finish.\u00a0To find out how your business can get the best out of Swift Digital\u2019s platform, contact our Sales Team today[\/vc_column_text][divider line_type=”No Line”][nectar_btn size=”jumbo” button_style=”regular” button_color_2=”Extra-Color-1″ icon_family=”none” url=”https:\/\/digest.swiftdigital.com.au\/event-planning-checklist” text=”Download our Event Planning Checklist” margin_left=”200″][divider line_type=”No Line”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”The Preferred Email, Events and SMS Automation Software For All Australian Government Departments” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:300%20light%20regular%3A300%3Anormal”][divider line_type=”No Line”][vc_column_text]Swift Digital\u2019s templates help you effortlessly create stunning emails and events communications using our drag-and-drop email and event builder.You can raise engagement with embedded images, videos, polls, article feedback, and emojis and schedule messages to send at the right time.Government departments’ unique marketing requirements are covered with Swift Digital, and full compliance with all anti-spam and privacy laws is guaranteed. Swift Digital is also ISO 27001 certified.Swift Digital is Australia\u2019s leader in marketing automation software and event management working with organisations like the NSW Government, ATO, and companies like Westpac Bank and Qantas.Find out why we\u2019re the Australian government department\u2019s number one choice for their professional communications and events.To find out how your business can get the best out of Swift Digital\u2019s platform,\u00a0contact our team\u00a0today.Don\u2019t forget to share this post![\/vc_column_text]   Share   Share   Share [\/vc_column][\/vc_row]"},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Event Confirmation Email – Are you sending the right one?","item":"https:\/\/swiftdigital.com.au\/sending-the-right-event-confirmation-email\/#breadcrumbitem"}]}]