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Engagement scoring

for educational organisations

Universities, TAFEs, tertiary schools, private schools, and other education departments.

Australian universities and educational organisations of all sizes have selected Swift Digital as their engagement platform.

Quickly measure and analyse how engaged your people are with your organisation

Swift Digital is your all-in-one engagement scoring platform.

An engagement score is a measure of just how well your users are connected to your brand. Each user has a unique score based on their interactions with your pages and communications.

See all this and more in action. Schedule a demo to see how our engagement scoring software can help you…


15 question types to gather valuable input and opinion


Easy-to-complete surveys improve response rates


Use the information gathered to improve services


Create unique surveys with branching logic and conditional questions


Custom-branded templates to promote your organisation


Measure and analyse survey responses

83 percent of marketers identify that the ability to make data-guided decisions is one of the most important capabilities.

Email Communications

Why Swift Digital?

Swift Digital looks after the marketing automation needs of some of Australia’s largest government, banking, finance, and legal organisations – as well as major educational institutions.

They choose us because we’re the most established, reputable, and effective marketing automation platform in the country.

One of the first companies here to provide an online marketing platform, in 2001, we’ve added to our services over the years to reflect changing demand.

As well as providing a more automated way to conduct online surveys, we make email marketing, event management, mobile/SMS marketing, and landing pages easier for Australian and international organisations of all sizes.

Your data is safer with us!

With data servers located in Australia, your data always remains under Australian jurisdiction. This gives our clients peace of mind – as does the fact that we’re fully compliant with all anti-spam and privacy laws.

We have numerous departments managing their contact lists and email campaigns in Swift Digital’s system, and the system has exceeded our expectations in what we’re able to accomplish. Swift has built in many functions to help save time and keep communications on brand. It works better than any bespoke system we’ve ever used.

The University of Melbourne

Some impressive statistics


Surveys Created


Questions Added


Responses Received

Packed to the rafters with survey features

15 question types

There are 15 question types to use in any combination and with any criteria.

Branded templates

High-quality, branded survey, email and page templates.

Custom subdomain

Branded URL’s for sharing surveys via email, online, on social media.

Anonymous or tracked

Set your surveys up for anonymous or identified feedback.

Multiple reporting options

View HTML or PDF reports with charts and graphs, or export to Excel.

Branching logic

Use logic and criteria to keep surveys concise and relevant.

Set open/close dates

Specify when you’d like to start and stop receiving responses.

Save and return functionality

Allow respondents to save progress and return at a later time.

Signature panels

Add a signatory box for compliance, permission and approval sign-offs.

Trigger emails

Automatically issue emails to respondents upon completion.

Landing pages

Build landing pages to provide more information and link to your surveys.

Multi-purpose forms

Use forms for surveys, feedback, data capture, registrations, etc.
The University of Melbourne - Email Template
The University of Sydney - Email Template
The King's School - Email Template

Who's it for?

Creating, distributing, and analysing customer surveys was once an arduous and time-consuming task.

Fortunately, online technology advancements provide an opportunity for educational establishments to gather more of the valuable data on which to base important strategic decisions.

Whether you need feedback on course design, a special event, campus life, or anything else that affects the day-today success of your establishment, online survey templates make it simple to gather the information you need.

Schools, colleges, and universities looking to create eye-catching, branded surveys easily and effectively can use the Swift Digital platform to make it happen…

Gather the data you need from surveys by:

  • Including 15 different message types to prompt responses

  • Building more surveys using our easy clone tool

  • Designing surveys for a more user-friendly experience

  • Allowing data saving and survey resumption for users

  • Using branch logic and matrix questions to keep surveys brief

  • Making all survey pages mobile responsive

  • Creating instantly-recognisable branded designs

  • Designing landing pages to promote your surveys

  • Collating responses into reports that provide at-a-glance insight


Automate your surveys to save time & expense

By simplifying both the survey design process and the user experience in completing the surveys, educational establishments can start getting more of the feedback and opinion they need.

Much of the design process is automated using drag and drop builders with branded survey templates, meaning that it takes less time and effort to create surveys.

And, we help you make it easy for students or other survey respondents to reply to questions and submit their answers.

We even make it simple to follow up with respondents by automatically triggering emails upon survey completion.

This helps to create maximum impact with minimal demand on your precious time.

Score Triggers

Automatically update the score of contacts based on their behaviour

When a student finishes a course

Increase their engagement score by 500pts

Targeted Email

Send targeted emails to contacts based on their scores.

When contact reaches 1000pt score

Add them to ‘highly engaged’ mail list

Build User Journeys

Build user journeys with unlimited paths, actions, and milestones

  • Build unlimited paths with various triggers to send email and SMS campaigns.
  • Set triggers to occur at any variable, from immediately to hundreds of days later.
  • Assign data conditions to triggers that must be met for campaigns to be sent.
  • Run, pause, edit, and clone campaign journeys at any time.

Need more than survey software?

As well as surveys, the Swift Digital platform provides a whole suite of automated marketing solutions for universities, colleges, schools, etc.

If you’re looking for more automated email marketing, event management, landing page creation, SMS, or engagement scoring, you’ll find it on our platform.

These tools integrate with existing CRM software; and you can manage all online marketing activity from one central hub, with data servers located in Australia processing all your data.

Learn more: Online Surveys

Email Marketing

Effortlessly create stunning emails, newsletters, and campaigns using our drag-and-drop email builder.

Event Management

From invite to check-in, you’ll have a beautifully branded and seamless event registration process.

Landing Pages

Build web pages like you build emails. Create forms to capture leads and contacts.

Mobile and SMS

Send personalised messages to your contacts and monitor responses.


Create user journeys and assign actions to occur based on milestones, dates, and behaviours.

Engagement Scoring

See who’s engaged and who’s not and target campaigns accordingly.

What's next?

1. Click ‘Get Started’
2. Fill out the form to submit a request
3. We’ll be in touch to help

Get Started

Recent Engagement Scoring Related Articles

For More Tips, Tricks and Information About Engagement Scoring - Subscribe To The Swift Digital Blog

20 October 2017 in Engagement Scoring

Engagement Activities You Need to Pay Attention To

Engaging leads and customers on a mass scale is far easier now, thanks to the digital age, but it can also be overwhelming. With so many channels to pursue, and so much to measure in the process, it can be difficult to know where to start. Below, we have taken…
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