An Australian Government Accredited Marketing Platform

Swift Digital Government Procurement pathway

Swift Digital is a proudly Australian-owned government-accredited marketing automation and communication platform built to meet the strict requirements of government agencies.

We understand that government agencies need solutions that tick every box for security, privacy, and compliance, and that’s exactly what we deliver: secure marketing automation for government.

Swift Digital provides secure marketing automation for government departments across Australia, ensuring your digital outreach is both effective and 100% government-accredited.

Australian Privacy Principles (APP) Compliance

Our platform is fully compliant with Australian Privacy Principles (APP)

Being APP compliant means we adhere to the Australian Privacy Principles (APPs) the cornerstone of Australia’s privacy law. These 13 principles govern how personal information is collected, used, stored, and disclosed by organisations. Swift Digital has robust privacy measures in place to ensure every email, form, and database on our platform aligns with the APPs and the Privacy Act 1988.

Transparent data handling - We only collect and use personal information for authorised purposes, with consent where required.
Secure storage - Citizen data is protected with encryption and rigorous access controls, maintaining integrity and confidentiality.
Rights respected - It’s easy to manage opt-outs or information requests, helping your agency respect individuals’ rights to their data.

For government agencies, strict privacy compliance isn’t optional – it’s mandatory. By choosing Swift Digital, your department can confidently handle citizens’ data knowing our platform meets national privacy standards. This not only protects individuals’ information but also shields your agency from potential breaches or penalties (a breach of APPs can lead to regulatory action).

Secure marketing automation Swift Digital

Australian Data Sovereignty and Local Hosting

Swift Digital data is hosted securely within Australia, across ISO 27001:2022 certified Australian data centres

All data held by Swift Digital is maintained within Australia and never leaves Australian jurisdiction. This local hosting ensures your information is subject only to Australian laws and protections, and not accessible under foreign jurisdictions. Keeping data security onshore is increasingly important (even vital) to the public sector, Swift Digital provides secure marketing automation for government by maintaining onshore data in Australia.

Compliance with data residency requirements - Many government policies require certain data (especially personal or classified information) to remain in Australia. We make this easy by never offshoring your data.
Enhanced privacy and control - Australian data storage means your constituents’ information is protected by robust national privacy laws and isn’t subject to overseas access requests.
Better performance and support - Hosting in Australia often reduces latency and improves speed for your users. Plus, our support team is also based in Australia, understanding local needs and providing timely assistance during your business hours.

By choosing an Australian government-approved digital platform like Swift Digital, you get the benefit of full data sovereignty. You can assure stakeholders that all communications and data archives are stored on Australian soil, under the strict oversight of local authorities and regulations. It’s one more way we help you protect the public’s data and trust.

BuyICT Digital Marketplace Supplier Certified

BuyICT Digital Marketplace Supplier Panel 2 (DMP2) Certification

Swift Digital is proud to be a certified supplier on the BuyICT Digital Marketplace supplier panel 2 (DMP2), making us the number one choice for secure marketing automation for government agencies. This accreditation recognises our capability to provide secure, high-quality marketing automation and communication solutions to Australian Government agencies. Government agencies can find and engage Swift Digital via the BuyICT Digital Marketplace.

Pre‑approved supplier status – Government buyers can engage us quickly without lengthy procurement processes.
Trusted and vetted provider – Certification confirms we meet stringent Australian Government requirements for capability, security, and compliance.
Streamlined procurement – Agencies can access our services through the BuyICT portal, ensuring a compliant and efficient contracting process.

Our inclusion on the DMP2 panel reflects our ongoing commitment to Australian data sovereignty, ISO 27001 certified security practices, and delivering innovative solutions tailored to the needs of government.

ISO 27001 Certified Information Security

Being ISO 27001:2022 certified shows our commitment to best practices in information security

ISO/IEC 27001 is the world’s most recognised standard for Information Security Management Systems. Achieving this certification means our company has a formal, audited system in place to manage and protect information covering people, processes, and IT systems.

Identify and mitigate risks systematically - We continuously assess security risks and implement controls according to a globally accepted framework.
Follow strict security processes - From employee training to software development and server maintenance, every aspect of our operations follows documented security procedures.
Continual improvement - ISO 27001 requires ongoing evaluation and improvement, so we constantly refine our security posture to keep up with emerging threats.

ISO 27001:2022 certification guarantees that Swift Digital manages your data with a highly disciplined, security-first approach. When you use Swift Digital, you’re partnering with a provider that doesn’t just claim to be secure, we prove it through internationally accredited standards.

Accessible to All (WCAG 2.2 Compliant)

Effective government communication must reach all citizens, including people with disabilities

Swift Digital’s platform is designed with inclusivity in mind and is WCAG 2.2 compliant. For government departments, using a WCAG 2.2 compliant platform is crucial to meet obligations under accessibility policies and anti-discrimination laws. With Swift Digital, you can be confident that your digital communications (emails, landing pages, forms, etc.) are accessible to everyone.

Our email templates and forms support proper semantic markup and alt text, so screen readers can interpret them correctly for visually impaired users.
We ensure high colour contrast and readable fonts, aiding users with low vision.
Our platform follows responsive design and keyboard navigation best practices, helping those with motor disabilities or who cannot use a mouse.

Web Content Accessibility Guidelines (WCAG) 2.2 is the latest global standard for web accessibility, containing recommendations to make web content usable for people with visual, auditory, motor, or cognitive impairments .By adhering to WCAG 2.2, Swift Digital helps your agency provide inclusive digital experiences. You won’t have to worry about technical barriers preventing any segment of the community from engaging with your content. It’s all part of being a comprehensive, government-ready solution – not only secure and compliant, but also equitable and user-friendly for all Australians.

Some of our Australian Government clients

New South Wales Government

NSW Government-Approved Supplier (ICT Services SCM0020)

In New South Wales, Swift Digital is an ICT approved supplier. The Department of Finance, Services and Innovation, in consultation with industry and NSW Government agencies, has developed the NSW Government ICT services scheme. It aligns with the current NSW Government Digital Strategy, which provides a comprehensive approach to identifying, sourcing and procuring ICT goods and services, to ensure the government harnesses new, innovative and effective approaches.

If you’re a NSW Government organisation, working with Swift Digital is streamlined. Being on the SCM0020 Advanced list allows you to engage us without the red tape of starting a procurement from scratch, since we are already a trusted vendor in the government’s procurement system. Benefits include:

Streamlined categories of ICT services that align with the current NSW Government Digital Strategy to ensure that the scheme best meets the government’s requirements.
Continual access to new suppliers and emerging technologies.
Risk assessment guidelines to assist agencies select appropriate suppliers for their individual requirements.
Faster procurement: Our Advanced supplier status can cut down on paperwork and approval time for new projects, so you can get your marketing automation or communication project up and running sooner.
Confidence in quality: NSW Government only grants advanced accreditation to providers who have proven their credentials. Our inclusion signals that we meet high standards and are “government-approved” for important projects.
Risk mitigation: Prequalification means due diligence on our company is already done. You can be confident in our financial and technical capacity to deliver, reducing procurement risk on your end.

For NSW procurement officers, choosing Swift Digital is an easy decision – we’re already in the system and approved, making your job simpler and ensuring a compliant procurement process.

NSW Government Advanced Supplier List

Swift Digital is pre-approved as a supplier under the NSW Government’s ICT Services Scheme (SCM0020) – specifically on the Advanced Registered Supplier List.

This means the New South Wales Government has vetted and accredited Swift Digital to supply high-risk or high-value ICT services to its agencies . In other words, we’ve met the stringent criteria required to do business with NSW Government departments, including requirements around capability, capacity, security, and financial stability.

Some of our New South Wales Government clients

Victorian Government

eServices Certified Partner

We work with a number of Victorian Government organisations to provide marketing and event solutions. We are eServices Certified for the Victorian Government meaning we are listed on the eServices Register, a state-wide panel of IT (information technology) suppliers.

Pre-qualified supplier
Swift Digital has successfully completed the registration process provided details on insurance, certifications, prior experience, and legal status and accepted the eServices Contract framework.
Standardised Victoria-wide contract
We agree to deliver services under the standard eServices Contract (either Short‑Form or Long‑Form), using the same legal terms negotiated and approved by the Victorian Government.
Access to government procurement
Being on the register allows them to respond to Request for Quotes (RFQs) and tenders issued through the Victoria Government’s Digital Marketplace

Some of our Victorian Government clients

Queensland Government

Queensland Government QAssure & GITC Accredited

Swift Digital is also fully accredited to work with Queensland Government agencies. We maintain QAssure accreditation as well as GITC approval (Government Information Technology Contracting framework). QAssure, managed by the CCIQ, is Queensland’s ICT supplier accreditation program that pre-qualifies vendors for government work. It’s actually a prerequisite for obtaining a GITC number and engaging in QLD Government ICT contracts.

What this means for QLD agencies is that our QAssure and GITC accreditations serve as a seal of approval for our business. They demonstrate that Swift Digital has been independently assessed for financial stability, sound business practices, and quality standards. For you, the government buyer, it brings several advantages:

Streamlined procurement: QAssure/GITC accreditation simplifies the process of hiring Swift Digital. We’re pre-vetted, so you can skip lengthy checks and use standard government contract terms, saving time and reducing bureaucracy.
Consistency and protection: The GITC framework provides consistent, government-approved contractual terms that protect your agency. As a GITC-accredited supplier, we adhere to these terms, giving you safeguards around things like liability, security, and performance.
Trust and reliability: The fact that we’ve passed QAssure’s independent checks means our company is commercially sound and technically competent to serve the public sector. Queensland’s accreditation process addresses risk upfront, so you can engage us with confidence.

Whether you’re in Brisbane, regional Queensland, or anywhere in between, Swift Digital’s government accreditation in QLD ensures an easy and secure partnership for your digital communication needs.

Some of our Queensland Government clients

Tasmanian Government

GITC Accredited Supplier

The Government Information Technology Conditions (GITC) is a set of national standards developed to assist government buyers and industry suppliers in developing contracts for solutions related to information technology products and services.

We work with a number of Tasmanian Government organisations to provide marketing and event solutions.

Standardised contract terms: Accreditation binds the supplier to Tasmania’s GITC Head Agreement—a consistent set of legal terms and conditions governing ICT contracts across the Tasmanian State Government.
Pre-qualified for work: Suppliers go through an accreditation process managed by Treasury (via the Supplier Accreditation Application Form) to ensure they meet financial, operational, and legal requirements.
Simplifies procurement: Once accredited, agencies can contract with the supplier under the GITC framework without negotiating contract terms anew for each project—saving time and reducing risk

Some of our Tasmanian Government clients

ACT Government

Swift Digital is a trusted provider to the ACT Government, delivering secure, scalable solutions for marketing automation and event management.

Some of our ACT Government clients

Government of South Australia

Swift Digital is a trusted provider to the South Australian Government, delivering secure, scalable solutions for marketing automation and event management.

Some of our South Australian Government clients

Government of Western Australia

Swift Digital is a trusted provider to the Western Australian Government, delivering secure, scalable solutions for marketing automation and event management.

Some of our Western Australian Government clients

Northern Territory Government

Swift Digital is a trusted provider to the Northern Territory Government, delivering secure, scalable solutions for marketing automation and event management.

Some of our Northern Territory Government clients

Frequently Asked Questions About Swift Digital's Government Accredited Marketing Platform

What is Swift Digital's government accreditation status?

Swift Digital is an approved supplier across all levels of the Australian Government, including federal, state, and local agencies. We are listed on the NSW Government ICT Services Prequalification Scheme (SCM0020) and the BuyICT Digital Marketplace Panel 2 (DMP2), enabling seamless procurement without the need for additional panels

Is Swift Digital's platform secure for government use?

Yes. Our platform is ISO 27001:2022 certified, ensuring robust information security management. We utilise Amazon Web Services (AWS), which has been assessed and certified by the Australian Cyber Security Centre (ACSC). All data is stored within Australia, complying with Australian privacy laws.

Which Australian government departments use Swift Digital?

Swift Digital serves various government departments across Australia, including:

Australian Taxation Office (ATO)
Service NSW
Department of Transport
Department of Education
Fair Work Ombudsman
NSW Government
Tasmanian Government
Western Australia Government
Northern Territory Government

What features does Swift Digital offer for government communications?

Swift Digital provides a comprehensive suite of tools tailored for government communications, including:

Email and SMS marketing
Event management
Online surveys with advanced analytics
Marketing automation with behavioural and date-based triggers
Internal communications tools
Engagement scoring
Landing page creation

Is Swift Digital's platform accessible for all users?

Yes. Swift Digital’s platform meets the Level A and AA success criteria of the Web Content Accessibility Guidelines (WCAG) 2.2, ensuring accessibility for all users, including those with disabilities.

How does Swift Digital ensure data privacy and compliance?

As an Australian-owned company, Swift Digital prioritises data privacy and compliance. Our platform is hosted onshore, ensuring data remains within Australian jurisdiction. We adhere to Australian privacy laws, anti-spam regulations, and accessibility standards, including WCAG 2.2